FAQ

All Sales Are Final, You Can Find Out More About This On The Returns Page.

All Items Are Checked Before Shipping Out, However, If You Feel That The Item Is Faulty You Will Need To Contact Us ASAP. And Although We Can’t Do Refunds, We Will Need To Find Another Alternative If We Believe It’s A Mistake From Our End.

We Understand That There Are Many Scammers Online And It’s Difficult To Trust Someone Online Especially When It Comes Buying Replica Items. We Do Not Force Anyone To Buy As We Totally Understand Your Concerns. We Do Suggest To Buy Something Small If You Do Have Any Concerns, That Way You Can See That This Is A Legit Business And Also Check Out The Quality.

Our Prices Are Listed In GBP (Pounds). If You Are Based In A Different Country You Can Always Use A Currency Converter Online. 

CAN I ASK ABOUT AN ITEM THAT YOU DO NOT HAVE ON YOUR WEBSITE?

We Only Do The Best!

We Pay Extra For Packaging And All Packaging That Is Sent Is In Good Condition. However, Due To Worldwide Shipping, Boxes Can Sometimes Arrive Broken, We Are Not Responsible For This And There Is Nothing We Can Do As It Is A Fault Due To The Shipping Company. But We Will Try Our Best Always To Prevent This From Happening.

Yes, Just Make Sure You Message Us Within 24hrs Of When Your Order Was Placed.

You Can Contact Us On The Contact Page Of This Site Or On Instagram: Ohmydesignerco Or Simply Email Us At: [email protected]

We Try And Respond Asap At Least Within 24hrs.

To Cancel An Order Must Be Done Within 1hr From When Your Order Was Placed, This Is So We Don’t Start Processing The Order.

No Item Comes With A Guarantee, All We Can Do Is Advise How To Keep An Item Well.