Returns FAQ

Returns are only available for items in which have defects

Must be requested within 7 days after receiving

If you would like an exchange, kindly contact us via the “Contact” page at the bottom of your screen or via Instagram @je_suis_luxe

Please be aware that only items that are unworn and still in their original packaging are eligible for an exchange. The item must be returned to us within 7 days of delivery. Please attach your name and order number inside the returns parcel.

No, all sales are final

We only accept exchanges in case of a defective item.